Another Rant About Email Etiquette

You’ve heard me fuss about email before…spam, forwards, reply-to-all…I’m adding another one to the list. CC’ing people into the middle of a one-on-one discussion. OMG, where do I begin.

Before I tell you the present story, let me mention some past occurrences. My first point is that, as the director, I feel like I’ve been entrusted to make decisions and solve problems. I was hired, so I must have made the impression that I am capable of doing this. And I feel like I do a pretty good job. I’m open, I listen, I gather the facts…then I make a decision. In other words, I like to be able to handle things on my level. I feel like upper management (above me) is generally interested in the fact that the problem got solved to the benefit of the organization. The day-to-day workings and conversations not so much. Simply that it got worked out.

Soon after I was hired, there were many transition snags and fresh methodology. Problems arose; it has to be expected. In one such case, I was emailing with a person back and forth for a while, coming up with a plan when suddenly in the CC field appeared the head of the school’s name. Say what? We were handling the situation just fine, but before it reached its conclusion, the big boss was brought into the middle of it. So now we have to bring her up to speed, which takes more time and frankly, wastes time. To me, when the solution is reached, then we can let her know and see if she approves.

Sorry but CC’ing someone in like that is the electronic version of tattling. It’s unprofessional, inconsiderate, and certainly not amiable.

So to today’s story. A couple weeks ago I had to make an unforeseen schedule change to our curriculum. Unfortunately, the instructor assigned could no longer teach the course so the chairman was then tasked with finding someone else. I was very apologetic and explained why it happened. Fine. Today he emails me to say he has an instructor, that it was very difficult, and he was frustrated by not having any information to give her.

He CC’ed this to the Vice President of Instruction and the President of the college. W…T…F… In both cases, I feel slightly offended personally. By interrupting our conversation to bring in someone else, it makes me feel like they don’t think I’m performing adequately and they need to let the bosses know.

I’ve grown so tired of this petty “look what he made me do; I’ve got to let the higher ups know” crap, I called him out on it. And yes, I clicked reply-to-all. I made it very clear–again–why it occurred, thanked him for working so hard, and showed my gratitude that everything will work out to the benefit of the students. I also questioned why he felt he needed to bring in the heads of the school to a solved situation and that I’m sure they’ll be happy to know we worked it out. I also told him I find it much more amiable (I like that word) to handle our local problems on our level.

So folks, just stop and think before you click that Send button. Seriously…

Another Rant About Email Etiquette

What’s Crack-a-lacking? ME!!!

If you follow me on Twitter, you may recall I was bedridden a couple months back from a pulled neck muscle. The truth is, I’ve been going to a massage therapist for about a year now, on a regular basis, to try and loosen up that region. It feels great! But I just didn’t feel like it was treating the source of the problem. A friend was going to a chiropractor and so I started thinking about it. Won’t bore you with the “checking the insurance and information” details…suffice to say I went last Friday.

I really do think I’m getting the right treatment now. I wish I could have videoed what he did to me from my iPhone. He felt around my spine for a bit then took some observations. Then he started describing the symptoms I would be experiencing based on what he was feeling and seeing. He nailed it! I mean the tension headaches, the tight shoulders, the slightly forward way I hold my head…etc etc etc. Apparently my first and second vertebra are turned slightly, but in different directions. My thoracic region is slightly flattened, and my hips aren’t level. Geez!

Okay so the treatment starts. If you’ve never been, let me try to describe it. The doctor has you lay in different positions, places a majority of his weight on you, then without warning, snaps your head around. I was seriously and literally thinking to myself that I had walked for the last time. I just knew I’d be leaving paralyzed. Thankfully, that wasn’t the case. But I’ve never experienced the combination of fear and relief at the same time. The combination is tantalizingly pleasing, like odd food combinations. I was definitely sore the rest of the day, and I have four weeks–at two times a week–to go.

He gave me some pointers about where to position my computer screen (because again, he knew it was sitting too low) and told me to ditch my wallet and go with a front pocket version. That’s hard to do because as long as I’ve had a wallet, it’s been in the back right pocket. Guys, you know how it is. Everything has a pocket. Keys and chapstick in the the right; iPhone in the left; wallet in the back. When my hand doesn’t feel it there, I’m in immediate panic mode. Still getting used to it.

I’m definitely looking forward to this…these daily tension headaches are the worst! Actually…I haven’t had one since Friday!

What’s Crack-a-lacking? ME!!!

How to Turn Around a Bad Day

It’s no surprise that August is about the most stressful time of year for me. This year is no exception. Enrollment is in full swing. Couple that with trying to hire a new full-time instructor–a first time experience for me–and it has been a long few weeks.

This year enrollment is BOOMING. I have traditionally scheduled about 120 seats in my classes here. Two days ago, I got final numbers and learned 200 students are coming! For the last two days, I’ve scrambled and had conversation after conversation with a dozen people to figure out how to create new classes, when they can be held, where they will be held, and who will teach them.

During this fiasco, I also had to finally tell one of my long-term part-time instructors he didn’t get the new full-time position. That was pretty rough because he really wanted it. I got home that night and had a letter from the city that parking wouldn’t be allowed on my street anymore due to “complaints and emergency vehicle access.” Okay, I don’t necessarily care about that but it just FELT like bad news after my day. And if it means my neighbors are going to start parking in their lawn more, then that will cause me to be pissy.

After that, I went to the gym, as typical, with Daniel. Pushed myself a little too hard on leg press and started feeling sick. I mean, no color in my face nauseous. I sat in the locker room and knew that the only thing that would make me feel better is, you guessed it, to throw up. So I did. I can’t STAND throwing up…but I did it.

Well, the next day was a little better. The schedule started coming together, but was still stressful. It’s been a long week. I got home and decided randomly that I wanted to make one of my “signature” things…so I made a chocolate creme brulee pie and took it to the Johnsons down the street. They were so surprised and grateful! It made me smile, which was really needed after two days of hectic stress. When I got home, I realized that was really a God moment. The only way to take the focus off my own troubles and stress was to do something kind for someone else. And it really did work!

How to Turn Around a Bad Day